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Table 1 Paediatric Dental Triadic Interaction Coding Scheme

From: Development of an interaction coding scheme (PaeD-TrICS) to record the triadic communication behaviours in preventive dental consultations with preschool child patients and families: a video-based observational study

Behaviour

Operational definition

Adult behaviour:

Dental Professional (DP), Parent

 Social talk

DP/Parent’s non-dentally related talk

 Information giving

DP/Parent gives oral health/procedure related information.

 Information seeking (Questioning)

DP/Parent asks for oral health/procedure related information.

 Joke/Humour

DP makes joke/humour on the child that may include a laughter

 Child name

DP/parent calls child by name.

 Pet name

DP/parent calls child an endearing name

 Distraction

DP/parent distracts the child by referring to a toy/painting etc.

 Praise

DP/parent makes positive comment on child’s behaviour or attitude

 Reassurance

DP/parent describes ease and pleasantness of treatment.

 Positive consequence

DP/parent informs child of positive outcome of treatment

 Negative consequence

DP/parent informs child of negative/lack of positive outcome if no treatment.

 Relate experience

DP relates child’s previous dental experience to the present procedure.

 Instruction

DP gives the child instruction to carry out an action

 Permission seeking

DP consults child for their consent to carry out an action

 Request

DP asks child to carry out an action

 Dentally engaging talk

Any talks DP uses to get child engaged in the oral health related talk/treatment

 Tell-show-do talk

DP uses tell-show-do technique to instruct child to carry out an action.

 Reward

DP promises/gives child a reward, often dependent on behaviour.

 Offer for questions

DP offers parent to raise any questions/concerns about child oral health/procedure.

 Offer alternative task

DP offers child a lesser challenging task (‘Do you want to sit on mum’s knees?’)

 Explanation

DP explains to parent about child uncooperative behaviours which mostly is related to child developmental stage.

 Refer to community resources

DP refers to available community resources for parent to access as part of Childsmile procedure.

 NV Touch directing

DP physically directs or manoeuvres child’s body, limbs head or mouth.

 NV Touch playful

DP touches child with hands, brush, mirror etc. in a playful manner.

 NV Touch reassuring

DP/parent uses touch to comfort child.

 NV Praise

DP/parent’s nonverbal behaviour to praise/encourage child

 NV Procedure demonstration

DP demonstrates to parent/child on dental related procedures (toothbrushing)

 Verbal facilitation

Parent helps DP or child to convey information for easier understanding to the third party.

 NV Procedure facilitation

Parent physically directs/manoeuvres child’s body to facilitate DP’s procedure.

Child behaviour

 Speech (yes)

Child says ‘yes’

 Speech (no)

Child says ‘No’

 Speech (other)

Child says any other utterances except for ‘yes’ and ‘no’

 Dental talk

Child says anything to reply DP’s oral health related question

 Crying/groaning

Verbal sound suggesting pain, fear, upset.

 Laugh

Verbal sound suggesting enjoyment.

 NV Hide face/mouth

Child covers face with arms or hands.

 NV Push away (hand)

Child uses hand/s to push DP or instrument away.

 NV Sits up/moves away

Child sits up from lying on the dental chair; stands up (walks way) from sitting.

 NV Withdraw

Child withdraws/hides behind/in adult’s body.

 NV Agreement

Child conveys acceptance by non-verbal behaviours (nodding head).

 NV Shakes head

Child conveys refusal/reluctance/disagreement to information/procedure.

 NV Turns head

Child turns head away from DP or a normal position.

 NV Interact with instrument

Child holds or touches the instruments (brush, cotton wool, mirror, gloves).

 NV Toothbrushing demonstration

Child demonstrates toothbrushing to DP.

 NV Pointing

Child points to anything in the surgery to attraction parent’s attention.