Table 2 Subthemes identified from data analysis
Dimension | Subthemes |
|---|---|
Affordability | |
Barriers | Cost of dental treatment Lack of finances Ineligibility to healthcare card or insurance |
Facilitators | Reduced cost Flexible plan of payment Eligibility to benefits |
Accessibility | |
Barriers | Difficulties travelling to clinics Cultural norms |
Facilitators | Mobile services Proximity of clinics Assistance with public transport |
Accommodation | |
Barriers | Limited language skills Lack of insufficient interpretation Long waiting lists and delayed treatments |
Facilitators | Interpretation Translated material Collaboration between services |
Availability | |
Barriers | Scarcity of dental services |
Awareness | |
Barriers | Lack of knowledge on service availability, navigation and location Lack of policy awareness and eligbility for care Inconsistent messages between healthcare professionals |
Facilitators | Assistance with paperwork Improving awareness of system navigation Discussing oral health and treatment options Training to healthcare professionals and community organisations |
Acceptability | |
Barriers | Dental anxiety Encounters with healthcare teams Oral health beliefs Cultural influences Perceived discrimination |
Facilitators | Friendly healthcare team Effective communication and cultural competence |