From: Rural–urban disparities in patient satisfaction with oral health care: a provincial survey
Questionnaire’s item | Urban mean ± SD | Rural mean ± SD | Mean difference | Std. error | 95% Confidence interval | p value* |
---|---|---|---|---|---|---|
Getting an appointment when you wanted it | 3.3 ± 0.6 | 3.3 ± 0.7 | − 0.002 | .039 | (− 0.78, 0.75) | 0.70 |
The time it took to get there? | 3.4 ± 0.7 | 3.4 ± 0.6 | − 0.007 | 0.039 | (− 0.084, 0.071) | 0.87 |
The neighborhood where the dental office is located | 3.6 ± 0.6 | 3.5 ± 0.5 | 0.085 | 0.034 | (0.018, 0.152) | 0.013 |
The way you were made to feel welcome by the receptionist? | 3.7 ± 0.5 | 3.7 ± 0.5 | 0.025 | 0.029 | (− 0.033, 0.083) | 0.39 |
The way you were made to feel welcome by the hygienist/dental chairside assistant? | 3.7 ± 0.5 | 3.7 ± 0.5 | 0.037 | 0.028 | (− 0.092, 0.018) | 0.19 |
The way you were made to feel welcome by the dentist? | 3.7 ± 0.5 | 3.7 ± 0.5 | 0.029 | 0.028 | (− 0.026, 0.084) | 0.30 |
The information given you about what was wrong with your teeth? | 3.6 ± 0.2 | 3.6 ± 0.5 | 0.010 | 0.038 | (− 0.052, 0.072) | 0.75 |
The information given you about what treatment was provided for you? | 3.6 ± 0.5 | 3.7 ± 0.5 | − 0.040 | 0.032 | (− 0.102, 0.022) | 0.21 |
How up to date the dental equipment is? | 3.6 ± 0.5 | 3.7 ± 0.5 | − 0.079 | 0.033 | (− 0.142, − 0.015) | 0.016 |
The cost of your last dental visit? | 3.0 ± 0.8 | 2.8 ± 0.9 | 0.193 | 0.049 | (0.097, 0.289) | < 0.001 |
The amount of time you waited to see the dentist? | 3.4 ± 0.6 | 3.5 ± 0.6 | 0.193 | 0.049 | (− 0.083, 0.061) | 0.79 |
The cleanliness and neatness of dental office | 3.7 ± 0.5 | 3.8 ± 0.4 | − 0.077 | 0.027 | (− 0.129, − 0.024) | 0.004 |