From: Patient-centred care in general dental practice - a systematic review of the literature
Author | Reference | Country | Research topic | Methodology | Participant group | Analysis | Brief overview | Key features |
---|---|---|---|---|---|---|---|---|
Kulich, K. R., et al. | (40) | Sweden | Assessment of patient-centred dentistry in dental phobic patients | Qualitative approach using semi-structured interviews based on video analysis of consultation. | 30 interviews conducted with 5 dentists working in a clinic treating anxious patients. Based on 2 separate consultations with 15 patients | Grounded theory | Study to ascertain the key features in delivering PCC to anxious patients attending a specialist clinic in Sweden. Model of care developed based on “holistic perception and understanding of the patient.” | • Communication |
• Empathy | ||||||||
• Understanding | ||||||||
• Positive outlook | ||||||||
• Patient contact | ||||||||
Loignon, C., et al. | (41) | Canada | Identify effective approaches to providing care for patients living in poverty | Qualitative approach based on semi-structured interviews | Interviews conducted with 8 dentists with experience of treating patients living in poverty | Thematic analysis | Research to determine what features of PCC are most effective in delivering dental care to people in poverty in Canada. Domains based around socio-humanistic approach. | • Understanding |
• Empathy | ||||||||
• Non-judgemental | ||||||||
• Overcome social distance | ||||||||
• Direct contact | ||||||||
• Communication | ||||||||
Scambler, S., et al. | (42) | UK | Assessment of professional attitudes towards disability in special care dentistry | Qualitative approach based on focus groups & semi-structured interviews | Sample of 30 participants including dentists and staff working within special care dentistry | Retroductive analysis using a theoretical framework | Study to explore attitudes of staff working in Special Care Dentistry towards disability and provision of dental care. Analysis highlighted importance of PCC and revealed key features. | • Holistic approach |
• Individualised care | ||||||||
• Information/support | ||||||||
• Time | ||||||||
• Communication | ||||||||
• Trust |