Table 5 Comparison of dimensions of patient-centred care
From: Patient-centred care in general dental practice - a systematic review of the literature
Dimensions of PCC according to Institute of Medicine | Dimensions of PCC within evidence-based dental literature (3 papers) |
|---|---|
1. Compassion, empathy and responsiveness to needs, values and expressed preferences | 1. Empathy, equality, dignity, respect, engagement, trust, courtesy, “listened to”, responsive, individualised care, humanistic approach. |
2. Co-ordination and integration | 2. - |
3. Information, communication and education | 3. Communication, information. |
4. Physical comfort | 4. - |
5. Emotional support, relieving fear and anxiety | 5. Emotional understanding, understood, non-judgemental, positive outlook, patient contact, relationship. |
6. Involvement of family and friends | 6. (Consent issues) |