| Tele-triage decision b | Total | |
---|---|---|---|
 | Remote management N (%) | Referal N (%) | N (%) |
Triage categories | |||
Emergency (PS 8.00 ± 2.83)a | 0 (0) | 4 (100) | 4 (100) |
Urgent (PS 7.13 ± 2.05)a | 31 (16.6) | 156 (83.4) | 187 (100) |
Not urgent (PS 5.43 ± 2.17) a | 331 (97.1) | 10 (2.9) | 341 (100) |
Total | 362 (68.07) | 170 (31.95) | 532 (100) |
Pain severity | 5.69 ± 2.23 | 6.79 ± 2.23 |  |