Table 1 List and examples of the pragma-linguistic indices found in the Mouth-Nose forum threads
Pragma linguistic indices | Number | Name | Examples |
|---|---|---|---|
In all the threads | 1 | Encouragement/praise | “I wish you a lot of courage” |
2 | Criticism/disagreement | “The chewing-gum is not recommended because it is a lure for the stomach” (response to a user who explained that chewing-gum relieved her oral dryness) | |
3 | Advice/information | “I advise to go to the site documentation database, in the services tab” | |
4 | Assessment of a situation and request for additional information | “Many of you are talking about oral gel but what kind of oral gel is it?” | |
5 | Assessment of an expertise and experience sharing | “I also had side effects: sweating and chills after taking this drug against hyposalivation” | |
Specific to dental cares | 6 | Request for advice | “I consulted at the dental department in the hospital where pSS is known” |
7 | Solution or advice provided by a dentist in a private dental office | “My dentist made me gutters that I fill with fluoride 2 or 3 times a week, which relieves me of extreme teeth sensitivity” | |
8 | Solution or advice provided by a dentist in a hospital | “I learned how to brush my teeth at the dental department of Brest; I use brushes and dental floss, as well as toothpaste and special dry mouth mouthwash (without alcohol)” | |
9 | Solution or advice not provided by dentist | “I run to a dentist, a stomatologist, but no one can improve my pain. I no longer know where to go” | |
10 | Satisfaction with dental care | “Thanks to treatment prescribed by my dentist, everything is over, I no longer have any pain” | |
11 | Dissatisfaction with dental care | “I have seen my dentist several times about this problem but there is nothing he can do” |